Prepare for success on the New Cloud Essentials+ Exam (CLO-002)

The latest title in the popular Sybex Study Guide series, CompTIA Cloud Essentials+ Study Guide helps candidates prepare for taking the NEW CompTIA Cloud Essentials+ Exam (CLO-002). Ideal for non-technical professionals in IT environments, such as marketers, sales people, and business analysts, this guide introduces cloud technologies at a foundational level. This book is also an excellent resource for those with little previous knowledge of cloud computing who are looking to start their careers as cloud administrators.

The book covers all the topics needed to succeed on the Cloud Essentials+ exam and provides knowledge and skills that any cloud computing professional will need to be familiar with. This skill set is in high demand, and excellent careers await in the field of cloud computing.

• Gets you up to speed on fundamental cloud computing concepts and tec…

Table of contents

Table of contents

Introduction xix

Assessment Test xxv

Chapter 1 Cloud Principles and Design 1

Understanding Cloud Principles 2

Virtualization 5

Service Models 9

Deployment Models 16

Cloud Characteristics 17

Shared Responsibility Model 19

Exploring Cloud Design 21

Redundancy and High Availability 22

Disaster Recovery 25

Summary 27

Exam Essentials 27

Written Lab 29

Review Questions 30

Chapter 2 Cloud Networking and Storage 35

Understanding Cloud Networking Concepts 36

Networking: A Quick Primer 37

Connecting to the Cloud 39

Cloud Networking Services 47

Understanding Cloud Storage Technologies 57

How Cloud Storage Works 57

Cloud-Based Storage Providers 59

Cloud Storage Terminology 59

Content Delivery Networks 68

Summary 70

Exam Essentials 70

Written Lab 72

Review Questions 73

Chapter 3 Assessing Cloud Needs 77

Using Cloud Assessments 79

Gathering Current and Future Requirements 80

Using Baselines 85

Running a Feasibility Study 86

Conducting a Gap Analysis 86

Using Reporting 88

Understanding Benchmarks 88

Creating Documentation and Diagrams 89

Understanding Cloud Services 91

Identity Access Management 91

Cloud-Native Applications 95

Data Analytics 97

Digital Marketing 100

Autonomous Environments 103

Internet of Things 104

Blockchain 110

Subscription Services 113

Collaboration 114

VDI 115

Self-Service 117

Summary 118

Exam Essentials 118

Written Lab 121

Review Questions 122

Chapter 4 Engaging Cloud Vendors 127

Understanding Business and Financial Concepts 129

Expenditures and Costs 129

Licensing Models 132

Human Capital 135

Professional Services 136

Finding and Evaluating Cloud Vendors 138

Gathering Information 138

Performing Evaluations 144

Negotiating Contracts and Billing 146

Choosing a Migration Approach 150

Migration Principles 150

Lift and Shift 152

Rip and Replace 153

Hybrid and Phased Migrations 153

Summary 154

Exam Essentials 155

Written Lab 156

Review Questions 158

Chapter 5 Management and Technical Operations 163

Explain Aspects of Operating within the Cloud 166

Data Management 166

Availability 169

Disposable Resources 173

Monitoring and Visibility 175

Optimization 176

Explain DevOps in Cloud Environments 180

Provisioning 182

Continuous Integration/Continuous Delivery 185

Testing in QA Environments 186

Configuration Management 188

API Integration 193

Financial Planning of Cloud Resources 194

Storage 194

Network 197

Compute 198

Chargebacks 199

Maintenance 200

Instances 201

Licensing Types 204

License Quantity 206

Summary 207

Exam Essentials 207

Written Lab 210

Review Questions 211

Chapter 6 Governance and Risk 215

Recognize Risk Management Concepts Related to Cloud Services 217

Risk Assessment 219

Risk Response 225

Documentation 227

Vendor Lock-in 230

Data Portability 231

Explain Policies or Procedures 233

Standard Operating Procedures 234

Change Management 235

Resource Management 237

Security Policies 238

Access and Control Policies 240

Department-Specific Policies 242

Communication Policies 243

Summary 244

Exam Essentials 245

Written Lab 246

Review Questions 248

Chapter 7 Compliance and Security in the Cloud 253

Identify the Importance and Impacts of Compliance in the Cloud 255

Data Sovereignty 256

Regulatory Concerns 258

Industry-Based Requirements 260

International Standards 265

Certifications 269

Explain Security Concerns, Measures, or Concepts of Cloud Operations 270

Threat 270

Vulnerability 272

Security Assessments 273

Data Security 278

Application and Infrastructure Security 290

Summary 293

Exam Essentials 294

Written Lab 296

Review Questions 298

Appendix A Answers to Written Labs 303

Chapter 1: Cloud Principles and Design 304

Chapter 2: Cloud Networking and Storage 304

Chapter 3: Assessing Cloud Needs 304

Chapter 4: Engaging Cloud Vendors 305

Chapter 5: Management and Technical Operations 305

Chapter 6: Governance and Risk 306

Chapter 7: Compliance and Security in the Cloud 306

Appendix B Answers to Review Questions 307

Chapter 1: Cloud Principles and Design 308

Chapter 2: Cloud Networking and Storage 310

Chapter 3: Assessing Cloud Needs 312

Chapter 4: Engaging Cloud Vendors 315

Chapter 5: Management and Technical Operations 317

Chapter 6: Governance and Risk 319

Chapter 7: Compliance and Security in the Cloud 321

Index 323